RPA@FACTS


RPA

Robotic Process Automation consists of 3 major components:

  1. Robotic - An entity that is capable of being programmed by a computer for doing complex tasks is known as a Robot. In terms of RPA, this task would be to mimic human actions.
  2. Process - A process is a sequence of actions/activities or steps/tasks taken in order to achieve a particular end.
  3. Automation - When a task/an activity happens automatically, i.e. without human intervention.

Hence, Robotic Process Automation means:

Mimicking human behavior to execute a sequence of steps/actions which leads to a meaningful end without human intervention.

MY view;

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process.

There are many IT companies which were working for many years to develop tools through which one would be able to automate a vast range of repetitive clerical tasks just like a human. Now those tools are in the mature stage. 

The technology of RPA can be applied specifically to a wide range of industries,

Process automation

Technologies like presentation-layer automation software – a technology that mimics the steps of a rules-based, non-subjective process without compromising the existing IT architecture – are able to consistently carry out prescribed functions and easily scale up or down to meet demand. Process automation can expedite back-office tasks in finance, procurement, supply chain management, accounting, customer service, and human resources, including data entry, purchase order issuing, creation of online access credentials, or business processes that require “swivel-chair” access to multiple existing systems.

IT support and management

Automated processes in the remote management of IT infrastructures can consistently investigate and solve problems for faster process throughput. RPA can improve service desk operations and the monitoring of network devices. Separating scalability from human resources allows a company to handle short-term demand without extra recruiting or training.

Automated assistant

As in voice recognition software or automated online assistants, developments in how machines process language, retrieve information, and structure basic content mean that RPA can provide answers to employees or customers in natural language rather than in software code. This technology can help to conserve resources for large call centers and for customer interaction centers.

                                                                                                                                            

                                                                                            - HITHULKANNAN@RPAINTERNSG1ANT                                                                   

                                                                     

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